HP Professional
Print Service

The end-to-end subscription offerings that help you radically improve efficiency and grow your business.1

Empower your business today

A new service and printing solutions experience for every business need, offering support, print operation optimization, and actionable knowledge.

Support

Maximize printer uptime by getting the right level of support when you need it.

Optimize

Get more control using software applications to monitor and optimize printing workflows.

Upskill

Become more self-sufficient and knowledgeable through trainings that upskill your capabilities.

Choose your subscription plan

Basic

Ensure you are always printing under the best conditions

Support

Remote support2

Service parts and maintenance kits2

On-site labor support2

Proactive support

with HP Service Center3

Improved

Optimize

Remotely monitor production and data analytics4

with HP Print Beat

Remotely monitor printer status and jobs

with HP PrintOS Mobile4

Remotely manage substrate profiles

with HP Configuration Center4

Remotely control printers’ job queues

with HP Print Beat Live Production5

Transfer printers’ data to your ERP/MIS system

with HP Print Beat Jobs API5

Simplify operations and grow your online business

with HP Design & eCommerce7

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Upskill

Free training content4

with HP Learn

Premium training content5

with HP Learn

Plus

Enjoy an enhanced service and printing solutions experience

Support

Remote support2

Service parts and maintenance kits2

On-site labor support2

Proactive support

with HP Service Center3

Improved

Optimize

Remotely monitor production and data analytics4

with HP Print Beat

Remotely monitor printer status and jobs

with HP PrintOS Mobile4

Remotely manage substrate profiles

with HP Configuration Center4

Remotely control printers’ job queues

with HP Print Beat Live Production5

Transfer printers’ data to your ERP/MIS system

with HP Print Beat Jobs API5

Simplify operations and grow your online business

with HP Design & eCommerce7

Neu

Upskill

Free training content4

with HP Learn

Premium training content5

with HP Learn

Because no two businesses are the same,

we offer different packages that cater to different needs.

How it works

Select a plan

We have different options for every business need. Your subscription includes services and solutions offering actionable knowledge, support, and print operation optimization.

We help you subscribe

Our HP sales representatives and partners can help you choose the right plan and guide you through the subscription process.

Once enrolled, stay ahead and enjoy the flexibility

You have easy access to continually updated services and solutions. Plus, you can update your plan according to your business needs.

See what’s possible
with the plans

Learn

Maximize your productivity and business growth with HP Learn,6 the knowledge hub offering free and premium training modules depending on the service plan that you choose. Consume personalized and continuous learning based on your profile and device, accessible anytime, anywhere.

Print Beat

Improve operational excellence with HP Print Beat.6 Remotely monitor your print production, access and download printer job information and make effective data-driven decisions with accurate and updated information—at your fingertips.

PrintOS Mobile

Because you can’t always be in the production floor, our mobile app offers all of the functionality of Print Beat6 on the go. You can monitor jobs printed, substrates loaded and ink levels, and receive proactive notifications that allow you to identify issues and solve them remotely.

Configuration Center

Remotely configure large-format printers from any location, at anytime with HP Configuration Center.6

Get real-time recommendations about actions to take with your fleet, and never worry about losing customized substrate profiles with automatic backups.

Live Production

Easily identify jobs and job queues of all registered printers across multiple sites in one comprehensive,

at-a glance view. With HP Live Production,5 production managers no longer require operator status reports, can minimize production gaps, streamline cross communications, and confidently print unattended.

Jobs API

Make your printer data available to your business’ external ERP/MIS systems with Jobs API.5 This single API allows you to monitor your HP printers alongside non-HP printers, automate processes, and combine with other operational data to generate rich business insights.

Service Center

HP Service Center3 can connect you to proactive support services. As your printer proactively generates service alerts, the information is sent to your service representative who can effectively take action as needed, accelerating troubleshooting and increasing your printer uptime.

Remote, onsite and adaptive support

Where problems can be fixed remotely, we provide step-by-step instructions via phone or email. For cases that cannot be solved remotely, a service representative comes to your site to provide the assistance needed. Also, spare parts and maintenance kits are included in your service plan, so you will not incur unexpected costs and can quickly take action to avoid production delays.2

Design & eCommerce7

HP PrintOS Design & eCommerce is an intuitive web-to-print solution that can save valuable time with simplified product design capabilities, efficient connection to production, and step-by-step guidance on how to integrate this feature with your e-commerce store.

HP Professional Print Service Plans1

Gain radical efficiency. Unlock your growth

Frequently asked questions

What do I need to subscribe?

To sign up for an HP Professional Print Service Plan and make sure the service and solutions work as intended, you will need:

  • An HP printer that’s eligible for HP Professional Print Service Plans. HP Professional Print Service Plans are compatible with HP Latex 630, 700, 800, 1500, 2700, 3000, R Printer series, and HP Stitch 1000 Printer series; they are compatible with some limitations with the HP Latex 1x5, 3x5 Printer series, and HP Stitch 500 Printer series.

  • To register with HP PrintOS.6

  • To keep your printer powered on and continuously connected to the Internet with an HP PrintOS account.6

Where are HP Professional Print Service Plans available?

HP Professional Print Service Plans are available for residents of the continental United States, Puerto Rico, Alaska, Hawaii, Canada, most European countries, most Latin American countries, and some Asia Pacific countries. Please consult your HP sales representative or HP partner for availability in your country, as well as specific compatibility for your printers (with specific applications) in your location.

How do I subscribe to an HP Professional Print Service Plan?

You can subscribe by contacting your local HP sales representative or HP partner who will guide you through the subscription process.

If I already have an existing service agreement with HP can I subscribe to HP Professional Print Service Plans?

Yes. Please consult your HP sales representative or HP partner to understand your options.

Is there a minimum duration for HP Professional Print Service Plans?

Yes, the minimum duration is 1 year. Please consult your HP sales representative or HP partner for terms and conditions.

Can I change my plan at any time?

Yes, you can change or cancel your plan by contacting your HP sales representative or HP partner.

What payment options are available?

You can choose between a regular monthly or annual fee, or a one-time payment. Please consult your HP sales representative or HP partner to choose your best option.

Can I pay for selected solutions and/or services without subscribing to one of the HP Professional Print Service Plans?

No, you can only access the solutions and services by subscribing to one of the HP Professional Print Service Plans.

What is the price of each service plan?

The price may vary according to your printer model and country. Please consult your HP sales representative or HP partner to find out pricing options.

  1. HP Professional Print Service Plans are compatible with the HP Latex 1x5 Printer series, HP Latex 3x5 Printer series, HP Latex 630 Printer series, HP Latex 700 Printer series, HP Latex 800 Printer series, HP Latex 1500 Printer series, HP Latex 2700 Printer series, HP Latex 3000 Printer series, HP Latex R Printer series, HP Stitch S500 Printer series, and HP Stitch S1000 Printer series. Some services depend on printer, service contract, and regional availability. .
    Visit hp.com/go/professional-print-service-plans for more information.

  2. To access these services please contact your local HP sales representative or HP partner.

  3. This offering is not included/compatible with the HP Latex 1x5 Printer series, HP Latex 3x5 Printer series and HP Stitch 500 Printer series.

  4. HP Service Center’s proactive support is enabled if your HP Latex printer is under an active Factory Warranty or part of an HP Professional Print Service Plan, and it is registered in HP PrintOS. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see www.printos.com

  5. HP Learn’s free training content, HP Print Beat’s remote monitoring of production and analytics, HP PrintOS Mobile, and HP Configuration Center are available free of charge for all HP printers compatible with HP PrintOS. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see www.printos.com

  6. HP Learn Premium content, Print Beat Live Production, HP Design & eCommerce, and Print Beat Jobs API are available with the Plus plan only. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see www.printos.com

  7. HP PrintOS Design & eCommerce functionality is available for subscribers of the HP Professional Print Services Plus Plan. Please consult your HP representative for information about availability and/or geographic coverage.

  8. Requires an HP PrintOS account, Internet connection, and connected Internet-capable device. For more information, see www.printos.com

HP Partner Solutions

Enable your business to print without limitations with a range of HP and HP partner solutions designed to maximize productivity.

Request print samples

Are you interested in seeing for yourself our print samples? Request your sample kit from our selected range.

Let us help you unlock your customers’ imagination and grow.

Book a demo

While we can’t meet in person, why not to attend a live product demo or join live presentation from our experts.


To schedule it in advance, simply click the corresponding button below.

Contact an HP sales expert

Our sales representatives are here to help. Submit the following form and an HP-authorized representative will contact you by phone or email. Our experts can advise you on the best printer to suit your needs and inform you about our latest trade-in program.

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